Shipping & Returns Policy
TurnaroundAll orders are shipped within 48 hours Monday – Friday 8am – 5pm.CarriersWe use the following carriers to deliver our orders:FedExUPSFEDEX Freight
Shipping Restrictions and LimitationsYou must be 18 years of age or older to purchase from Aerostar Outdoors.Shipping to Massachusetts, New York, and Illinois prohibits residential shipping destinations and requires us to ship directly to an FFL dealer where you can pick your order up from. Please contact us for assistance in finding one near you.
Shipping to Connecticut requires you to obtain a CT state permit before we can ship.
All Illinois shipments require you to obtain a FOID card.
Shipping to California is allowed with the exceptions of the cities of Los Angeles, Sacramento, Oakland, and San Francisco.Order TrackingIf a tracking # is provided by the shipping carrier, we will update your order with the tracking information.Shipping RatesThe rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.Back OrdersIf an item goes on back order we will contact you and give you the option to either ship you only the part of your order that is in stock, or to cancel your order. If partial shipment is chosen, when the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.Returns, Refunds and Exchanges PolicyAll Ammunition Sales are final. If, on the rare occasion, you believe the product is defective or faulty, please contact us at 1-888-829-2416 for a return authorization.Restocking FeeUnless otherwise stated, all items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.ExchangesAny and all exchanges must require prior authorization. Please contact us at 866-251-4245 for any exchange.;
Additional restrictions that may applyCannot Ship to:New YorkAPO/FPO addressesInternational addressesHawaiiUnited States TerritoriesCaliforniaUnited States addresses that have a zip code that starts with 606P.O. Box when shipping to the United States (a physical address is required)United States addresses that have a zip code that starts with 607United States addresses that have a zip code that starts with 608MassachusettsDistrict Of ColumbiaAlaska
Must ShipStandard Express when shipping to the United States